24 Hour Emergency Service Available

Extended Warranty FAQs

Extended Warranty FAQs

Frequently Asked Questions Regarding Extended Warranty Coverage

What does an extended warranty cover on a furnace or an air conditioner?

Typically, an extended warranty covers the failure of a part or component of the product due to the malfunction of the unit or one or more of its parts or components. The extended warranty is on the furnace, boiler, or air conditioner and not on accessory components not included as part of the equipment. Examples of accessory components:

  • Thermostats (not specifically covered)
  • Condensate pumps
  • Registers
  • Humidifiers
  • Ultra violet air purifiers
  • Filters
  • Air vents (boilers)
  • Backflow preventers (boilers)
  • Zone valves (boilers)
  • Pressure reducing valves (boilers)
  • Expansion tanks (boilers)

… any item not included in ‘box’…

Therefore, an extended warranty typically does NOT cover:

  1. Failure caused by lack of electrical power (external fuse or circuit breaker blown, switch turned off, meter failure etc.) or lack of natural gas (gas line shut-off, problem with meter, etc.). Why: The unit would have functioned correctly with power or fuel – not the fault of manufacturer.
  2. Failure caused by lack of maintenance (plugged filters, lack of cleaning, plugged condensate lines, dead batteries, etc.) Why: The manufacturer requires maintenance to be performed on the unit; maintenance related failures are excluded.
  3. Failure caused by exhaust or air intake vent blockage – failure caused by factor outside of manufacturer control.
  4. Failure caused by external component failure: includes all of the accessory components listed above, or failure of the distribution system (i.e. ductwork or piping).
  5. Failures caused by acts of God, natural disasters, abuse and anything acting upon the equipment beyond the control of the manufacturer.
  6. Loss of performance or aesthetics.

Some warranties require proof of equipment maintenance as required by the manufacturer. For more guidance, consult your warranty paperwork.

Maintenance agreement benefits are provided for the systems for which maintenance is provided.

  • An agreement that provides maintenance for the furnace only does not provide discounts for a cooling problem.
  • An agreement that provides maintenance for the air conditioner only does not provide discounts for a heating problem.
  • The same goes for other maintenance agreement products (coverage is extended only to the specific product(s) identified in the agreement)
What about furnace blower failures in a no cooling situation? Cross-over situations require that both furnace and air conditioner maintenance be performed in order to be eligible for benefits.

Copyright 2011 Online-Access.com
We promise Quality Service that sets your home apart
We promise Quality Service that sets your home apart
Contact Information
Contact Info
 
Total Comfort Heating and Cooling
Total Comfort Heating and Cooling
Address:  Aurora, CO 80012
Address:  Aurora, CO 80012
Fax:  (303) 340-8132
Business Hours
Monday - Friday:  7:30am - 4:30pm
Mon - Fri:  7:30am - 4:30pm
Saturday - Sunday:  Closed
24 hour emergency service available
24/7 emergency service
 
We Accept
 
For a Air Conditioner installation or repair estimate in Centennial CO, call today for a quote!
 
For Water Heater in Centennial CO, we accept most major credit cards.
Sign up for our Air Conditioner maintenace plan in Aurora CO to ensure your home stays comfortable.
 
Save money on your next Air Conditioner installation in Centennial CO.
For AC in Aurora CO, we accept most major credit cards.
See if installing a new energy star rated Air Conditioner in Aurora CO would qualify you for a rebate!
We Accept
 
For a Air Conditioner installation or repair estimate in Centennial CO, call today for a quote!
 
For Water Heater in Centennial CO, we accept most major credit cards.
Sign up for our Air Conditioner maintenace plan in Aurora CO to ensure your home stays comfortable.
 
Save money on your next Air Conditioner installation in Centennial CO.
For AC in Aurora CO, we accept most major credit cards.
See if installing a new energy star rated Air Conditioner in Aurora CO would qualify you for a rebate!
Home   |   Schedule   |   Ask a Tech   |   Coupons   |   Maintenance   |   Guarantees   |   Reviews   |   Search Site
For AC repair in Aurora CO, like us on Facebook!
For AC repair in Highlands Ranch CO, visit us on Google!
Email us any questions about our Air Conditioner repair service in Centennial CO
Home   |   Schedule   |   Coupons
Ask a Tech   |   Maintenance   |   Guarantees
Reviews   |   Search Site